Overview

Vora's Voter Rewards system lets you attach real incentives to proposals — discount codes, event access, digital downloads, physical prizes, or any custom benefit — and automatically distribute them to voters when a proposal closes. It's the bridge between governance participation and tangible value: your community votes, and they're rewarded for it.

Why Rewards Matter

Customer governance works best when participation is rewarded. While XP and badges provide long-term engagement loops, Voter Rewards deliver immediate, tangible value that drives participation on the proposals that matter most.

Consider the difference:

Without Rewards	With Rewards
"Vote on our new flavor"	"Vote on our new flavor and get a free sample"
Voters participate out of interest	Voters participate out of interest and receive something in return
Engagement depends on intrinsic motivation	Engagement is amplified by concrete incentives

How It Works

The rewards system follows a simple lifecycle:

Create Reward → Attach to Proposal → Voters Vote → Proposal Closes → Rewards Distributed
                                                                            |
                                                                            v
                                                              Email with claim code + QR
                                                                            |
                                                                            v
                                                              Voter presents code / scans QR
                                                                            |
                                                                            v
                                                              Admin marks as redeemed

The Complete Flow

1. You create a reward in your space's Rewards settings — define the title, type, instructions, and whether it requires in-person verification

2. You attach the reward to a proposal when creating or editing it — one proposal can have multiple rewards

3. Voters vote on the proposal as usual — they see a gift icon indicating rewards are attached

4. The proposal closes — Vora automatically creates a claim for every eligible voter and sends them a single unified email containing results, reward details, and a View Results link

5. Voters receive their reward via email — with the governance outcome, redemption instructions, a claim code, and (for local rewards) an inline QR code

6. You verify and redeem claims — either through the QR verification page or the admin claims dashboard

Reward Types

Vora supports five reward types, covering virtually any incentive you can offer:

Type	Use Case	Example
Discount Code	Online store discounts	"20% off your next order"
Event Access	Exclusive event invitations	"VIP entry to our launch party"
Digital Download	Digital goods and content	"Exclusive wallpaper pack"
Physical Prize	Tangible goods	"Limited edition t-shirt"
Custom	Anything else	"One-on-one consultation with the founder"

Who Receives Rewards?

When you attach a reward to a proposal, you choose who's eligible:

Eligibility	Who Gets It	Best For
All Voters	Every person who voted, regardless of which option they chose	Rewarding participation itself
Winner Voters	Only voters who chose the winning option	"Bet on the winner" engagement
Loser Voters	Only voters who chose a non-winning option	Consolation prizes, encouraging minority voice

Local Rewards & QR Verification

For rewards that require in-person redemption (cafes, events, retail locations), Vora includes a complete QR verification system:

• A QR code is embedded directly in the reward email — the voter shows it at your venue

• The QR links to a verification page where your staff can confirm the claim is valid

• Only space admins can mark a claim as redeemed — preventing unauthorized redemption

• Each claim has a unique 8-character code as a fallback if QR scanning isn't available

GDPR Compliance

Reward notification emails are fully GDPR-compliant under Article 6(1)(b) — Contract Performance. They are transactional service notifications tied to the voter's action (voting on a rewarded proposal), not marketing communications. This means:

• Reward emails are not subject to marketing consent opt-outs — they're service fulfillment

• Every email includes an Art. 21 objection notice with contact information

• A complete audit trail is maintained in server logs for every reward email sent

• The lawful basis is documented in both the Privacy Policy and Terms of Service

What's Next

• Reward Types in Detail — Deep dive into each reward type and when to use it

• Creating Rewards — Step-by-step guide to defining rewards

• Attaching Rewards to Proposals — How to link rewards when creating proposals

• The Voter Experience — What your voters see when they earn a reward

• Verifying & Redeeming Claims — How to manage claims as an admin

• Reward Strategy Guide — Best practices for maximizing engagement with rewards