📘 User Manual
Vora is a customer governance platform that transforms passive customers into active stakeholders. Brands use Vora to run verified customer votes, idea challenges, and transparent decision-making pro…
- Documentation: docs.voiceofthenewera.com * API Reference: https://api.voiceofthenewera.com/api/docs/ * Email: hello@voiceofthenewera.com * X (Twitter): @vora_voice * Legal Hub: voiceofthenewera.com/…
Customer not receiving the SMS verification code * Make sure the phone number includes the country code (e.g., +1 for US) * Check that the phone number is not blocked for SMS * Wait 60 seconds before…
How do customers access proposals? They receive a direct link via email, SMS, social media, or embedded on your website. No app download is required - everything works in the mobile browser. Can I cu…
All Vora plans include blockchain-recorded voting. Growth, Pro, and Enterprise add Merkle tree batching and advanced cryptographic proofs. | Feature | Starter | Growth | Pro | Enterprise | | - | -- |…
Every vote in Vora is recorded on the blockchain for full transparency. The blockchain tier depends on your plan, but the principle is the same: once recorded, no one can alter, delete, or dispute th…
A fully white-label version of Vora deployed on a dedicated server, built for large organizations that need complete control and unlimited scale. What's included: * Dedicated infrastructure - Your ow…
For brands ready to scale their customer engagement to the fullest: * Up to 10,000 active users * 50 proposals per month * Unlimited governance spaces * 100,000 API requests per day * Unlimited webho…
Production-grade blockchain voting with Merkle batching, designed for growing brands. * Up to 1,000 active users * 15 proposals per month * 10 governance spaces * 10,000 API calls per day * 1,000 web…
Everything you need to start engaging customers, no credit card required. * Up to 100 active users * 3 proposals per month * 1 governance space * 1,000 API calls per day * 100 webhook events per day …
When you find a brand you care about, you can follow their space to stay updated. Following a space means you'll receive email notifications whenever something important happens - a new proposal goes…
The Explore page at voiceofthenewera.com/explore.html is your gateway to discovering all the brands and organizations using Vora. It's accessible to everyone - you don't need an account to browse. Yo…
If you're on the Starter plan, this tab shows upgrade options with links to the pricing page where you can compare Growth and Pro plans.
Vora is fully GDPR compliant. This tab gives you control over your data: Data Export Request a copy of all your personal data (GDPR Article 20 - Right to Data Portability). The export includes your p…
Manage your personal account: * Profile Information - Update your display name, first name, last name, and bio * Email - Displayed but read-only (contact support to change) * Change Password - Enter …
This tab contains advanced features for integrating Vora with your external systems. Some are gated to Growth, Pro, or Enterprise plans. The API Key is available on every plan. It is what connects th…
Enable or disable the Idea Challenges module for your organization. When enabled, you can create and manage innovation challenges directly from this tab. If you're on the Starter plan, you'll see a p…
Configure default voting behavior for your space: * Voting Mode - Choose between Whitelist Only or Public Voting * Default Proposal Duration - Set the default length for new proposals (24 hours, 48 h…
Access all settings from the Settings item in the sidebar. The settings page has multiple tabs organized in a sidebar. Configure how your organization appears publicly: * Organization Avatar - Upload…
Experience Points (XP) are the foundation of Vora's gamification system. Members earn XP through participation in proposals and idea challenges, and accumulated XP unlocks badges that can grant speci…